Orders
How do I check/track my order status?
You can check your order status by logging into your account and visiting “My Orders.”
Once your order is shipped, a tracking link will also be shared via SMS/Email for real-time updates.
How do I place an order?
You can place an order by browsing our products on the website, selecting the item you want, choosing the size/variant, and clicking “Add to Cart.” Proceed to checkout, enter your delivery details, choose a payment method, and confirm your order.
When will my order be processed?
Orders are usually processed within 24–48 working hours after confirmation. Orders placed on weekends or holidays are processed on the next working day.
How do I check / track my order status?
You can track your order using the tracking link sent to your registered email or WhatsApp after dispatch. You may also log in to your account and check the order status under “My Orders.”
Shipping & Returns
How long will it take for my order to arrive?
Delivery typically takes 3–7 working days, depending on your location and courier service availability.
What is your return policy?
Returns are accepted within 7 days of delivery, provided the product is unused, unwashed, and in its original condition with tags intact. Returns are accepted only for manufacturing defects or incorrect items. Please contact customer support within 48 hours of delivery for assistance.
Do you ship across India?
Yes, we ship to most locations across India.
Are there any shipping charges?
Shipping charges, if applicable, are displayed at checkout before payment.
Can I change my delivery address after placing an order?
Address changes are possible only before the order is shipped. Please contact customer support immediately.
Are returns free?
Return shipping costs may apply unless the return is due to a defect or incorrect item.
help & support
How can I contact customer support?
You can reach us via phone, WhatsApp, or email mentioned on the Contact Us page.
What are your customer support hours?
Our support team is available Monday to Saturday, 10 AM – 6 PM.
What if I receive a damaged or incorrect product?
Please contact us immediately with photos. We’ll arrange a replacement or refund.
Do you assist with bulk or institutional orders?
Yes, for bulk, corporate, or military unit orders, please contact our sales team directly.